Privacy Policy

Introduction

Welcome to https://dentist-in-pharr.mcallendentalcare.com (referred to as “our website” or “we”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our website, applications, services, and products. By using our platform, you agree to the terms outlined in this policy.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://dentist-in-pharr.mcallendentalcare.com.
Any mobile applications or software we offer.
Online services and tools accessed through our platform.
Interactions between users and our customer support channels.

Please note that this policy does not extend to third-party websites, applications, or services linked from our site, as they have their own privacy practices which are beyond our control. We encourage you to review the privacy policies of these external platforms.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Account Holders: If you create an account on our platform, we will collect and store your account information, including user names, passwords, and profile details.
Transactions: When you make a purchase or engage in financial transactions through our services, we’ll gather payment and financial data necessary for processing and record-keeping.
Communication: We may contact you via email, phone, or SMS for various purposes, such as sending newsletters, promotional offers, or service updates. Your communication preferences will be respected.
Data Collection through Interactions: We use technology like cookies (as explained below) to gather information about your usage patterns and preferences when you visit our websites or interact with our digital offerings.

Personal Data Collection

We collect a range of personal data to enhance your experience, improve our services, and personalize interactions:

Account Information: This includes your name, contact details (email, phone number), and password-related data.
Payment Information: Credit or debit card numbers, expiration dates, and billing addresses are required for transactions.
Financial Information: We may collect banking details, transaction histories, and other financial records as necessary to facilitate payments.
Purchase Information: Details about your orders, including products purchased, quantities, and delivery information.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from mobile devices used to access our apps.
Location Data: If you choose to share it, we can collect your location information to provide personalized content or services.
Feedback and Reviews: We value your input and may collect feedback, survey responses, and product reviews to improve our offerings.
Social Media Information: When you interact with us on social media platforms, we may gather data such as user IDs, profile pictures, and post interactions.
Product Information: Data related to the products you view, search for, or purchase on our site.

We collect this data through direct input from users, tracking technologies (like cookies), and third-party sources who provide us with aggregated or de-identified information.

Cookies

Cookies are small text files stored on your device when you visit our websites. They play a crucial role in enhancing user experience and enabling essential functions:

Strictly Necessary Cookies: These cookies are essential for navigating our sites, ensuring basic functionalities, and providing security measures.
Preference Cookies: Used to remember settings and preferences, such as language selection or display settings.
Analytics Cookies: These tools help us understand how users interact with our site, including metrics on page views, unique visitors, and bounce rates.

Users have control over non-essential cookies through our Cookie Manager, where you can manage your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus additional periods required by law or for legitimate business reasons:

Legal Obligations: We may be legally bound to retain certain data, such as financial records or transaction histories.
Service Delivery: Data related to your account and interactions with our services is kept while your account remains active and for a period after it is closed to address any issues that may arise.
Analytics and Research: Aggregated data from analytics cookies might be stored indefinitely for research purposes, but never in a form that identifies individual users.

Once the retention period ends, we will securely delete or anonymize your personal data.

Security Measures

We take robust measures to safeguard your personal information:

Encryption: We use encryption protocols to secure data both at rest and in transit.
Secure Processing: Our third-party service providers adhere to strict security standards, ensuring that your data is processed securely.
Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. If you believe we have collected such data, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you, along with information on how it is being used.
Rectification: If your data is inaccurate or incomplete, you have the right to request its correction.
Erasure (Right to be Forgotten): In certain jurisdictions, you may ask us to delete your personal data from our records.
Restriction: You can request restrictions on processing your data under specific circumstances.
Data Portability: We will provide a copy of your data in a structured format upon request.
Objection: You have the right to object to certain uses of your personal data, including direct marketing or profiling.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights, please reach out to our privacy team using the contact details provided below. We will respond within the timeframes specified by applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and the updated policy will take effect upon posting. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, comments, or requests regarding your privacy, please contact us:

Email: [email protected]
Address: [Privacy Team Address]

We value your trust in our commitment to data privacy and security.